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FAQ

Here are a few frequently asked questions. If you do not find your answer here. Please feel free to contact us.

  • When is it not ok to come to offcie during COVID-19?
    Our recommendation is that you not come into the office, and participate in a 2-week self-quarantine if anyone you have been in contact with exhibits any of the following symptoms: -Fever (+100.4) -Cough (Productive or Non-Productive) -Bronchitis or Respiratory Infection -Sore Throat -Shortness of Breath -Digestive Complaints, including Vomiting or Diarrhea -Severe fatigue not associated with travel, myalgia and/or arthralgia. It is our recommendation that you not come into the office and enter a 2-week self-quarantine if your history includes: -Respiratory or pulmonary disease -Smoking, current or past -High blood pressure & anyone currently on an ACE inhibitor or other medications(s) related to high blood pressure -Immuno-deficiency -Chronic illness or compromised immune function, including chronic colds/illness this winter -History of heart disease -Diabetes -GI disorders (Crohn's, colitis, etc.) It is our recommendation that you enter a 2-week self-quarantine if you or anyone you know: -Have any symptoms of COVID-19 -Are waiting to be tested for COVID-19 -Are waiting for test results for COVID-19 -Have tested positive for COVID-19 -Have traveled on an airplane in the past 2 weeks Any questions please feel free to contact us. Our goals is to keep everyone as safe and healthy as possible.
  • What is MAC Performance doing to keep me safe during COVID-19?
    Things have changed but we are adapting to keep you safe. Our waiting room remains closed and appointments are spaced to maintain social distancing. Between each appointment the entire office is being cleaned with hospital grade cleaner. We ask that you attend your appointment alone unless with a minor due to the space in the office. Dr Mac is wearing gloves and mask with all patients and recommends patients also wear a mask. If unable to provide your own we have mask for you in office. We look forward to taking care of you.
  • Does MAC Performance accept Insurance?
    We utilize a private pay system to benefit you as a patient. We want to ensure that we can deliver the care need to get you better the fastest. A Superbill is provided with your care for reimbursement. We do accept HSA and FSA cards. Personal Injury, Work comp, and Motor Vehicle Crashes are always covered.
  • Do I have to get my neck "popped"?"
    No. Your care is based on what you are comfortable with and what you need. There are other options for adjusting your neck then "cracking it." Dr. Mac will work with you to determine what is best for your care and recovery.
  • Is getting adjusted safe?
    Yes, for most people, getting adjusted is extremely safe. Adjusting has fewer side effects than opioids for pain management. The biggest concern people have is adjusting the neck and stroke. The media has made this out to be a horrific event that isn't supported in the research. But the best place to look is the people who asses the risk of a provider is a malpractice provider. Malpractice covers protection when wrongful practices result in bodily injury, property damage, and medical expenses. For a Family Practice Medical doctor, they will pay an average of $ 4,000-$ 12,000, a surgeon will pay $30,000- $50,000, and for a chiropractor, the standard is $ 1,500 for the same coverage. The companies that have to most to loss do not see us as a significant risk. Chiropractic is one of the safest forms of care on the market because it is drug-free and has minimal side effects.
  • What does a Chirorpactor treat?
    Chiropractic treats musculoskeletal conditions. Doctors of Chiropractic (DCs) care for patients of all ages, with a variety of health conditions. DCs are especially well known for their expertise in caring for patients with back pain, neck pain and headaches...particularly with their highly skilled manipulations or chiropractic adjustments. They also care for patients with a wide range of injuries and disorders of the musculoskeletal system, involving the muscles, ligaments, and joints. These painful conditions often involve or impact the nervous system, which can cause referred pain and dysfunction distant to the region of injury. DCs also counsel patients on diet, nutrition, exercise, healthy habits, and occupational and lifestyle modification.
  • What is Telemedicine?
    Telemedicine is the use of electronic communication to acquire health-related services. It allows for noncontact care to be provided from simple advice, reminders, education, intervention, monitoring, and even remote admissions. This means that where you would usually schedule an appointment with your primary care physician, you can now call them. This is a great benefit to you when an after-hour situation occurs. What if you could call an urgent care clinic and not have to drag everyone out of bed. Through telemedicine, the care you and your family needs can be received at a distance, and you still get the same medical advice anytime, anywhere, without leaving the comfort of your home. This method of communication has become an essential part of care, whether you are ready for it or not. Telemedicine is being used for any care that doesn’t require the Doctor to touch you, meaning virtual adjusting is not an option for chiropractors; but rehab exercises, home ergonomic checks, and nutrition checks can be done at a distance. For more information check out our BLOGS

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